1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and SpeedForce Agency, operating the RentalForce platform ("Company", "we", "us", or "our"), governing your access to and use of the RentalForce mobile application and related services (collectively, the "Services").

By creating an account, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Description of Services

RentalForce is a machinery rental marketplace that connects:

• Users (Renters): Individuals or businesses seeking to rent machinery and equipment
• Providers (Owners): Individuals or businesses offering machinery for rent

Our platform facilitates the listing, discovery, booking, delivery tracking, and payment processing for machinery rentals. We act as an intermediary and do not own, operate, or maintain any machinery listed on the platform.

3. Account Registration

3.1 Eligibility

To use our Services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete registration information
• Maintain the security of your account credentials

3.2 Account Verification (KYC)

We require identity verification for all users. Providers must complete additional verification including:

• Valid government-issued identification
• Business registration documents (if applicable)
• Bank account verification for payouts

We reserve the right to suspend or terminate accounts that fail verification or provide false information.

3.3 Account Responsibility

You are responsible for:

• Maintaining the confidentiality of your account
• All activities that occur under your account
• Immediately notifying us of any unauthorized use

4. User Conduct

4.1 Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Post false, misleading, or fraudulent content
• Harass, abuse, or harm other users
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Services
• Use automated systems to access the Services without permission
• Circumvent any security measures

4.2 Content Standards

All content you post (listings, reviews, messages) must be:

• Accurate and not misleading
• Legal and appropriate for all audiences
• Free from offensive, defamatory, or discriminatory material
• Your own or properly licensed

5. Provider Terms

5.1 Listing Requirements

Providers listing machinery must ensure:

• Accurate descriptions and specifications
• Current, accurate photos of the machinery
• Proper maintenance and safety compliance
• Valid insurance coverage (where required)
• Clear pricing and rental terms

5.2 Provider Obligations

Providers agree to:

• Honor accepted rental agreements
• Deliver machinery in the described condition
• Respond to rental requests in a timely manner
• Maintain accurate availability calendars
• Provide necessary operational instructions
• Comply with all applicable safety regulations

5.3 Subscription Requirements

Providers must maintain an active subscription to list machinery and receive rental requests. Subscription fees are non-refundable except as specified in our refund policy.

6. User (Renter) Terms

6.1 Rental Obligations

Users renting machinery agree to:

• Use machinery only for its intended purpose
• Return machinery in the same condition received
• Pay all agreed rental fees and applicable charges
• Report any damage or issues immediately
• Not sublease or transfer machinery to third parties
• Comply with all operational and safety guidelines

6.2 Damage and Liability

Users are responsible for any damage to rented machinery beyond normal wear and tear. Users may be charged for repairs or replacement costs.

7. Payments and Fees

7.1 Payment Processing

All payments are processed through our secure payment system. By making a payment, you authorize us to charge the designated payment method.

7.2 Service Fees

RentalForce charges service fees on transactions. The applicable fees will be displayed before you confirm any transaction.

7.3 Provider Payouts

Providers receive payouts according to our payout schedule, minus applicable service fees. Payouts are subject to successful verification and compliance with these Terms.

7.4 Cancellations and Refunds

Cancellation and refund policies are determined by the nature of the rental and are displayed at the time of booking. RentalForce may deduct applicable fees from refunds.

8. Intellectual Property

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, icons, images, and software, are the exclusive property of RentalForce or its licensors and are protected by intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Services without our express written permission.

9. Disclaimers

RentalForce disclaims all warranties, express or implied, including:

• Warranties of merchantability and fitness for a particular purpose
• Warranties regarding the accuracy or completeness of content
• Warranties that the Services will be uninterrupted or error-free

We do not endorse, guarantee, or assume responsibility for any machinery listed by providers. Users are responsible for verifying the condition and suitability of rented machinery.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• RentalForce shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim
• We are not liable for any loss or damage arising from your use of machinery rented through our platform
• We are not responsible for the actions or omissions of users or providers

11. Indemnification

You agree to indemnify and hold harmless RentalForce, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit to the platform

12. Dispute Resolution

12.1 Between Users

RentalForce may assist in resolving disputes between users and providers but is not obligated to do so. We encourage users to resolve disputes directly and professionally.

12.2 With RentalForce

Any disputes arising from these Terms shall be governed by the laws of Saudi Arabia. You agree to submit to the exclusive jurisdiction of the courts in Riyadh, Saudi Arabia.

13. Termination

We may suspend or terminate your account at any time for any reason, including:

• Violation of these Terms
• Fraudulent or illegal activity
• Failure to pay fees when due
• At our sole discretion

Upon termination:

• Your right to access the Services ceases immediately
• Outstanding payment obligations remain due
• Provisions that by their nature should survive will continue to apply

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Services. Your continued use after changes constitutes acceptance of the modified Terms.

We will provide notice of material changes through:

• In-app notifications
• Email to your registered address
• Prominent notice on our platform

15. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and RentalForce
• Severability: If any provision is found unenforceable, the remaining provisions remain in effect
• Waiver: Our failure to enforce any provision does not waive our right to do so later
• Assignment: You may not assign your rights under these Terms without our consent
• Force Majeure: We are not liable for failures due to circumstances beyond our reasonable control

16. Contact Information